Last updated: 14 June 2026
This Privacy Notice for Mohammad Khushab Khan (doing business as Unchurnly) ("we," "us," or "our") describes how and why we might access, collect, store, use, and/or share ("process") your personal information when you use our services ("Services"), including when you:
Questions or concerns? Reading this Privacy Notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at support@unchurnly.com.
What personal information do we process? When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us and the Services, the choices you make, and the products and features you use.
Do we process any sensitive personal information?Some of the information may be considered "special" or "sensitive" in certain jurisdictions, such as financial data connected through your Stripe account. We only process such information where we have a lawful basis to do so.
Do we collect any information from third parties? We may receive information from Stripe and other connected services when you authorise the connection.
How do we process your information? We process your information to provide, improve, and administer our Services, to communicate with you, for security and fraud prevention, and to comply with law.
In what situations and with which parties do we share personal information? We may share information in specific situations and with specific third parties. See section 4 for details.
How do we keep your information safe? We have appropriate organisational and technical processes and procedures in place to protect your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure.
What are your rights? Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information.
How do you exercise your rights? The easiest way is to email us at support@unchurnly.com. We will consider and act upon any request in accordance with applicable data protection laws.
Personal information you disclose to us. We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.
The personal information we collect may include the following:
Payment Data.We do not directly collect or store payment card data. All subscription billing is handled through Stripe, Inc. You may review Stripe's Privacy Policy at stripe.com/privacy. When you connect your Stripe account to Unchurnly via Stripe Connect OAuth, we store an encrypted access token that allows us to retrieve your customer and subscription data on your behalf.
Information automatically collected. We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information. This information is primarily needed to maintain the security and operation of our Services and for our internal analytics and reporting purposes.
The information we collect includes:
We process your personal information for a variety of reasons, depending on how you interact with our Services, including:
If you are located in the EU or UK, this section applies to you. The General Data Protection Regulation (GDPR) and UK GDPR require us to explain the valid legal bases we rely on in order to process your personal information. We may rely on the following legal bases:
If you are located in Canada, this section applies to you. We may process your information if you have given us specific express consent to use your personal information for a specific purpose, or in situations where your permission can be implied. You can withdraw your consent at any time.
We may share information in the following situations:
We offer products, features, or tools powered by artificial intelligence, machine learning, or similar technologies (collectively, "AI Products"). These tools are designed to enhance your experience and provide you with innovative solutions. The terms in this section apply when you use our AI Products.
We use the personal information you provide us in connection with our AI Products for the purposes outlined in this Privacy Notice. We do not use your personal information to train AI models without your explicit consent.
Our servers are located in the United States (via Supabase and Vercel). If you are accessing our Services from outside the United States, please be aware that your information may be transferred to, stored, and processed by us in our facilities and by those third parties with whom we may share your personal information, in the United States and other countries.
If you are a resident in the European Economic Area (EEA), United Kingdom (UK), or Switzerland, then these countries may not necessarily have data protection laws or other similar laws as comprehensive as those in your country. However, we will take all necessary measures to protect your personal information in accordance with this Privacy Notice and applicable law.
We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). No purpose in this notice will require us to keep your personal information for longer than the period of time in which users have an account with us plus 90 days.
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymise such information, or, if this is not possible, then we will securely store your personal information and isolate it from any further processing until deletion is possible.
We have implemented appropriate and reasonable technical and organisational security measures designed to protect the security of any personal information we process. In particular:
Despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk.
We do not knowingly collect data from or market to children under 18 years of age. By using the Services, you represent that you are at least 18, or that you are the parent or guardian of such a minor and consent to such minor dependent's use of the Services. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we may have collected from children under age 18, please contact us at support@unchurnly.com.
Depending on your location, you may have certain rights under applicable privacy law. These may include the right to (i) request access and obtain a copy of your personal information, (ii) request rectification or erasure, (iii) restrict the processing of your personal information, (iv) if applicable, to data portability, and (v) not be subject to automated decision-making.
Withdrawing your consent. If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time. You can withdraw your consent at any time by contacting us at support@unchurnly.com.
Opting out of marketing. You can unsubscribe from our marketing emails at any time by clicking the unsubscribe link in any marketing email we send you, or by contacting us.
Account Information. If you would at any time like to review or change the information in your account or terminate your account, you can log in to your account settings or contact us. Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, we may retain some information in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our legal terms, and/or comply with applicable legal requirements.
EEA or UK complaint. If you are located in the EEA or UK and you believe we are unlawfully processing your personal information, you also have the right to complain to your local data protection supervisory authority.
Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track ("DNT") feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage, no uniform technology standard for recognising and implementing DNT signals has been finalised. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this Privacy Notice.
If you are a resident of California or certain other US states, you are granted specific rights regarding access to your personal information. The table below lists the categories of personal information we may have collected in the past twelve months and whether we have collected them:
| Category | Examples | Collected |
|---|---|---|
| A. Identifiers | Contact details, real name, alias, postal address, telephone or mobile contact number, unique personal identifier, online identifier, IP address, email address, and account name | YES |
| B. Personal information as defined in the California Customer Records statute | Name, contact information, education, employment, employment history, and financial information | YES |
| C. Protected classification characteristics under state or federal law | Gender, age, date of birth, race and ethnicity, national origin, marital status, and other demographic data | NO |
| D. Commercial information | Transaction information, purchase history, financial details, and payment information | YES |
| E. Biometric information | Fingerprints and voiceprints | NO |
| F. Internet or other similar network activity | Browsing history, search history, online behaviour, interest data, and interactions with our and other websites, applications, systems, and advertisements | YES |
| G. Geolocation data | Device location | NO |
| H. Audio, electronic, sensory, or similar information | Images and audio, video or call recordings created in connection with our business activities | NO |
| I. Professional or employment-related information | Business contact details in order to provide you our Services at a business level or job title, work history, and professional qualifications | NO |
| J. Education Information | Student records and directory information | NO |
| K. Inferences drawn from collected personal information | Inferences drawn from any of the collected personal information listed above to create a profile or summary about, for example, an individual's preferences and characteristics | NO |
| L. Sensitive personal information | NO |
We will use and retain the collected personal information as needed to provide the Services or for so long as the user has an account with us.
California Shine the Light Law.California Civil Code Section 1798.83, also known as the "Shine The Light" law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us at support@unchurnly.com.
Unchurnly connects to your Stripe account using Stripe Connect OAuth. We do not store your raw Stripe secret keys. The OAuth access token granted by Stripe is immediately encrypted using AES-256 symmetric encryption before being written to our database. The encryption key is stored exclusively as an environment variable in our server infrastructure and is never committed to source control or exposed client-side.
Decryption occurs only at runtime within server-side code paths (server actions or API routes) when an authorised request from an authenticated user triggers a Stripe API call. The decrypted token is never logged, cached to disk, or transmitted in plaintext.
If you believe your Stripe connection has been compromised, you can immediately revoke Unchurnly's access from your Stripe Dashboard under Settings → Connect → Connected Applications. Contact us at support@unchurnly.com so we can assist with any further steps.
We may update this Privacy Notice from time to time. The updated version will be indicated by an updated "Last updated" date at the top of this Privacy Notice. If we make material changes to this Privacy Notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this Privacy Notice frequently to be informed of how we are protecting your information.
If you have questions or comments about this notice, you may contact us at:
Mohammad Khushab Khan (doing business as Unchurnly)
BEML Layout, Brookefield
Bengaluru, Karnataka 560037
India
support@unchurnly.com
Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, details about how we have processed it, correct inaccuracies, or delete your personal information. You may also have the right to withdraw your consent to our processing of your personal information. These rights may be limited in some circumstances by applicable law.
To request to review, update, or delete your personal information, please email us at support@unchurnly.com. We will respond to your request within 30 days.